B&B Manager Upgrade (05/05/2008)

A new version of Angelfish B&B Manager is available. Existing users can upgrade freely directly from their existing version. The new version contains the following enhancements/new features

The ability to add notes to the top row of the bookings calendar
Optional tooltips to be displayed when you hover over items in the calendar
The ability to design and generate your own e-mail messages to confirm/refuse online bookings
A new right-click menu for all items on the calendar, allowing you to easily move, lock/unlock and extend/shorten items
The ability to colour bookings by status in the calendar

Angelfish Web Calendar Upgrade (24/04/2008)

For those of you that use our web availability calendar feature in, we have recently made the following fixes and improvements: -

The popup calendar (which had stopped working due to a Microsoft Internet Explorer update) has been replaced with a day/month/year selector, which is just as easy, if not easier, to use.
The calendar now includes a switch to a monthly view, so visitors to your site can now view a full month's availability.
Selection of adults, children and infants is now done on the final (confirmation) screen rather than on the room selection screen.
Self-catering rooms/apartments are now separated from B&B rooms so that it is clearer to visitors which type of accommodation they are selecting.

MS Word Support for B&B Manager (05/04/2008)

The latest version of B&B Manager allows you to create invoices, confirmation letters and registration forms in Microsoft Word as an alternative to the Adobe PDF format. The MS Word options offer users more flexibility in setting up document templates and editing the generated documents.

B&B Manager users can download the new version by selecting Website > Check for Product Updates from the top menu.

For full details on using the templates, see the link below.

More information >>

Secure Credit Card Facilities (12/03/2008)

We have become increasingly aware of online booking systems that store the credit card details of visitors for the guest house owner to retrieve and pre-authorise at a later time. Although many web site developers will claim that such systems are secure, any system that stores credit card data (as opposed to taking a single payment there and then) must be PCI DSS compliant. This is a standard defined and enforced by the major card issuing companies, and failure to comply with this can result in heavy fines and cessation of online trading activities in the event of a security breach.

The process of obtaining PCI DSS compliance is lengthy and expensive, so it is unlikely that the majority of existing systems in the accommodation trade actually comply. We take the view that storing any sensitive financial information online is to be avoided (however secure the server claims to be) and that the safest type of payment engine is one where the payment is processed straight away, as with PayPal, Google Checkout, WorldPay, etc.

One other problem with the credit card storage systems is that generally speaking they do not perform any pre-authorisation of the card. Unscrupulous people have already realised this and will often provide a made up card number that simply has the correct number of digits. If the guest then fails to turn up and you have not pre-authorised the card yourself, it's too late to realise that an invalid card number has been supplied. The next release of Angelfish B&B Manager will include a tool that will validate credit card numbers, and although this is not as good as a pre-authorisation, it will pattern check the number supplied against the specified card type. This is a good first step against fraud prevention, but we would always advise you, where possible, to take a deposit payment at the time of booking.

More information >>

Online Help Facility (08/03/2008)

There is now a comprehensive and up-to-date help facility on the Angelfish website at www.angelfishsoftware.co.uk/help. B&B Manager users can access this directly by selecting Help > Online Help from the program menu. The online help includes a search facility to help you navigate more quickly to the features you are interested in.

B&B Manager Upgrade (06/03/2008)

A new version of Angelfish B&B Manager is available. Existing users can upgrade freely directly from their existing version. The new version contains the following enhancements/new features

The ability to print blank invoices and registration forms
Confirmation letters are automatically dated as the date of the first deposit payment received
VAT Reports now contain Net Sales and Net Expenses in addition to the VAT collected/paid
The Bookings screen (select Bookings > View Bookings) now contains more filters for selecting specific bookings. You can filter by booking status (confirmed, reserver, etc.), room, date from and date to. The settings you apply are also remembered, so no need to reset them when you exit and re-start B&B Manager
The Booking Details screen now has a Guest button at the top that you can click on to view the full guest details
The Guest Details screen has a View Bookings button that you can click on to view all the bookings made by that guest
You can set B&B Manager to automatically retrieve your online booking requests at start up, and every half hour thereafter, by selecting Hotel, going to the "Other" tab and ticking "Check for Online Bookings"
When processing an online booking request, there is an additional option to Remove an online booking request. This removes the request from your web calendar without automatically notifying the prospective guest by e-mail.

Increased Online Bookings with Angelfish (01/03/2008)

Several of our users are reporting an increase in bookings directly from their website as a result of using Angelfish Room Calendar in tandem with B&B Manager.

Angelfish Room Calendar allows you to show a live availability calendar in your own website, customised to fit in with your own styles and colours, and updated directly from B&B Manager with a single button click.

Visitors to B&B and Guest House websites are increasingly expecting to find up-to-date availability information, and our experience shows that those establishments offering this have a definite edge over the competition.

New Menu Stucture (20/02/2008)

A new update to B&B Manager has been released. Version 1.0.3.2 contains a new menu structure reflecting the increased functionality of the product, and in order to make it easier for you to find the features you are looking for. The menu is now divided into sections such as Hotel, Rooms & Facilities, Bookings & Closures, Expenses and Accounts. All features concerned with keeping your web calendar up to date are located in the Website menu.

B&B Manager Upgrade (02/02/2008)

A major upgrade has been released for B&B Manager in response to the large number of helpful suggestions we have received from Guest House owners for improving the product. Among the improvements in Version 1.0.3.0 are:

More flexibility in the pricing model allowing you to specify single occupancy rates, weekend supplements and concessions
The ability to set up different VAT rates for different services and to generate VAT reports
The ability to fetch and process online booking requests from your web calendar directly through B&B Manager

All users can upgrade their version of B&B Manager by selecting File > Check for Product Updates from the menu.

View Product Specification (08/12/2007)

You can see a full product specification for Angelfish B&B Manager by clicking on the More Information link below

More information >>

Angelfish works with BIGHA (30/11/2007)

We have recently been working with the Bath Independent Guest House Association to ensure that all their members who use Angelfish are able to update the associations late availability website at the same time as keeping their own website availability calendars up to date. This has already reduced the data entry overhead for B&B owners.

We are actively seeking more Guest House Associations who would be interested in such a facility, as we feel that this can be of real benefit to members of such associations. If you are involved in an independent association, please contact us at admin@angelfishsoftware.co.uk.

Weymouth Seminar No. 2 (20/10/2007)

Angelfish Software will be holding a seminar at Upwey & Broadwey Memorial Hall near Weymouth on Friday 2nd November between 11am and 3pm. All local guest house, hotel or bed & breakfast owners are invited to attend.

There will be a discussion on the importance of I.T. to the accommodation industry with special emphasis on online availability and booking, along with a demonstration of how our products can help guest house owners save time and money and attract more website bookings. Refreshments and a free evaluation version of Angelfish products will be provided to all attendees.

The Upwey & Broadwey Memorial Hall is located in Victoria Avenue, Broadwey. Click here for a location map

Two-night minimum weekends (16/09/2007)

Angelfish Availability now allows you to specify that visitors must book for at least 2 nights when making a weekend booking (arriving Friday or Saturday night).

To enable this facility, log into your Angelfish members account at www.angelfishsoftware.co.uk/members, click on Hotels, ensure that the Two-night minimum weekend box is ticked and click Update Details.

Free 30-day trial (14/09/2007)

Try out Angelfish B&B Manager for 30 days. Let us know when you have the product installed and we will set up a trial availability account for you as well. Any data that you enter during the trial period will be kept when you upgrade to the full version, so you will not need to re-enter any information.

More information >>

Online booking now available with Angelfish (07/09/2007)

From Monday 10th September 2007, Angelfish customers will be able to accept online bookings through Angelfish B&B Manager. Your website visitors can now make provisional online reservations which you can either confirm or refuse using B&B Manager. You will be notified by e-mail whenever a new provisional booking is received, and your guest will be notified by e-mail as soon as you confirm or refuse the booking.

All guests making a booking must provide a telephone number and an e-mail address, so you can have the extra security of contact by phone if you would prefer. The booking form does not ask guests to make any form of payment; you must arrange this with them yourself when you confirm the booking.

Users who do not wish to take advantage of the online booking facility need not do anything - your availability page will continue working as it is. If you do wish to enable online booking, simply log into the members area at www.angelfishsoftware.co.uk/members, click on the Hotels link at the top, tick the Allow Online Booking box near the bottom of the page and press the Update Hotel button.

Online booking users will also need to ugrade to version 1.0.0.9 of Angelfish B&B Manager, which you can do by simply starting B&B Manager and selecting File > Check for Product Updates from the menu. This version will be available from Monday 10th September.

There is no additional charge for the online booking facility, and no commission to pay either.

Click here to see Angelfish Online Booking in action

Weymouth Seminar Feedback (23/08/2007)

Thank you to those B&B owners who attended our recent seminar in Upwey. Several of you now have a demo version of our B&B Manager package and are trying it out. We will be holding another seminar in the Weymouth area some time in October, which will give more of you a chance to take a look at our products.

B&B Manager Upgrade (27/07/2007)

A new upgrade is available for users of Angelfish B&B Manager. Version 1.0.0.5 allows you to specify how many guests are associated with a new booking and whether or not you wish to apply supplements to the booking. You can also specify your VAT rating and the levels of VAT to apply to payments received and expenses, and generate VAT reports for specified intervals
B&B Manager users can download the new version by selecting File > Check for Product Updates from their B&B Manager top menu.

Weymouth Seminar (24/07/2007)

Angelfish Software will be holding a seminar at Upwey & Broadwey Memorial Hall near Weymouth on Friday 10th August between 12pm and 3pm. All local guest house, hotel or bed & breakfast owners are invited to attend.

There will be a discussion on the importance of I.T. to the accommodation industry with special emphasis on online availability and booking, along with a demonstration of how our products can help guest house owners save time and money and attract more website bookings. Refreshments and a free demo CD-ROM of Angelfish products will be provided to all attendees.

The Upwey & Broadwey Memorial Hall is located in Victoria Avenue, Broadwey. Click here for a location map

B&B Manager Upgrade (25/06/2007)

A new upgrade is available for users of Angelfish B&B Manager. Version 1.0.0.3 allows you to enter your guests addresses, postcodes and phone numbers when adding new bookings, and to register any payments taken over the phone. There is also the facility to generate a registration form for each guests, with known details automatically filled in.

Availability Calendar Feature (17/06/2007)

Angelfish Availability now offers a calendar display as an alternative to the existing availability controls. The calendar shows your room availability week by week with buttons to allow users to quickly select the dates they are interested in. To use this display in your availability page, log into your Angelfish Members area, select Layouts from the top menu and set the Availability Layout to Calendar. You can choose your own colours to represent available, booked and closed rooms, or stick with the system colours of white, orange and silver.

More information >>

Yeovil Seminar (02/04/2007)

We will be holding a seminar and demonstration of our products at Thorne Cottage, Thorne, Yeovil, Somerset, BA21 3PZ on Thursday 12th April from 2pm - 4pm. All Guest House/Bed and Breakfast owners are welcome. You will have the chance to see our products in action and to participate in a discussion about the role of I.T. and the Internet in the accommodation industry.

Click here for a location map.

The case for online availability (15/12/2006)

Many people are now booking their holidays and business trips using the internet, and this number is set to rise dramatically with the explosion in broadband and the increasing number of tourism related websites being built. Almost all guest houses, even the smaller establishments, now have a web presence, whether that is a single page within an accommodation catalogue, or their own dedicated website. Consumer expectations of websites are increasing all the time, and people will view your site as a reflection of your establishment and the quality of service offered

More information >>

Download Angelfish B&B Manager

Download a fully-functional 30-day evaluation version of Angelfish B&B Manager free of charge and try it out for yourself.

Click here to download

Purchase Angelfish B&B Manager

Angelfish B&B Manager is priced at £125.00, including one years' free subscription to Angelfish Room Calendar and one years free technical support and product upgrades.

Our Commitment to You

Our customer feedback program is helping to develop Angelfish B&B Manager into the industry standard accounting and online availability solution for Bed & Breakfasts and Guest Houses. When you purchase Angelfish B&B Manager, your free support and update package ensures that you can participate in this program and benefit from new features as they are added. Many of our customers have already seen their own ideas integrated in this way.