Angelfish are proud of our customer support and we take all reports and suggestions from customers very seriously. Your feedback has helped make B&B Manager the highly usable and functional product that it is, and we want this to continue. Here are the answers to some of the more frequent questions we are asked:

The cost of purchasing Angelfish B&B Manager is £125.00. This includes one years free subscription to Angelfish Room Calendar and one years free technical support and product updates. Thereafter, should you wish to continue using Angelfish Room Calendar and benefitting from support and updates, the cost is £50.00 per year. If you choose not to do so, however, you are free to continue using Angelfish B&B Manager for as long as you like. There are no commissions or other charges.

Angelfish B&B Manager is a standalone application that is installed on your own PC, just like Microsoft Word or Excel. You can download the installer from our evaluation page; just enter your details, click the Download button and select the Run option and Angelfish B&B Manager will be installed and an icon placed on your desktop.

View the Angelfish B&B Manager online help

The 30-day Evaluation version is a fully functional version of Angelfish B&B Manager that simply times out. After this time you will be required to register the product before you can continue using it.

Once you have installed B&B Manager, getting started is very easy. Open B&B Manager by double-clicking the icon on your desktop and click on Help > Quick Setup from the menu. Add your guest house details in the boxes provided. There are two example rooms already set up. Click on one of these, change the room and pricing details to match your own room details and press Update Room. Then enter new room and pricing details for any additional rooms you have and press New Room. Press OK when you are finished. You are now ready to start adding bookings.

To add a new booking, click on New Booking on the toolbar. Enter the guest details, select the rooms to be included in the booking, check that the cost is calculated correctly (you can correct it manually if necessary) then add any payment details and press OK. The booking will now appear in the Room Information panel on the right hand side and you can double-click it to access the details.

Add a new booking, then double-click the booking in the Room Information panel to view the details. Click on Registration Form to create a Registration Form and on Invoice to create an invoice. These forms can be customised to include a header logo or full A4 page background of your choice.

Angelfish B&B Manager includes comprehensive in-product support (select Help > Dynamic Help from the menu) and you can also download a User Guide. If you are still having problems, e-mail us directly using the details on our Contact page.

Shortly after your purchase we will send you a 15-digit product license key. You need to enter this key into the Product Registration screen to activate your copy of B&B Manager. You are then free to continue using it for as long as you like with no obligation to make further payments. Any data you have entered during your evaluation will remain stored and will still be usable after you have purchased B&B Manager.

Yes, under the terms of your license agreement you can install and run Angelfish B&B Manager on as many computers in the same establishment as you like. However, if you want all the computers to view and update the same data, each computer must be networked so that it can see each of the others. In this way it is possible, for example, to have on computer in reception and one in a back room, both of which can be used to access and update your guest and booking information.

We will provide you with a link to your calendar on the Angelfish website and instructions for embedding the calendar in your own website. This is a very simple process and should only take you or your web developer 5-10 minutes to do.

Click here for details on installing & updating Angelfish Room Calendar

Yes, you can. Your Angelfish account includes settings to control text fonts, colours and backgrounds so that you can make your Room Calendar fit exactly with the look and feel of your website.

The Room Calendar is kept up to date from B&B Manager via a single button click. Each time you add, remove or change a booking in B&B Manager, just click on the Update Website button to update your Room Calendar details.

Yes, although the Angelfish system does not currently accept deposits or other payments. The online booking option can be enabled free of charge, and will generate provisional booking requests that you can confirm or refuse either through B&B Manager or by direct contact with the prospective guest.

Yes. You can choose to display room prices for all available rooms, and these prices are updated directly from B&B Manager. So it is very easy to upload different price points as your rates change throughout the year and to include things like single occupancy and weekend supplements in your prices.